Data Requests

The short version

Everything Helel remembers is listed in Settings and deletable by you — deleting a memory removes the data we derived from it too. For a full export or account deletion, use the flows below or email helel.company@gmail.com.

See what we hold

Open Settings → Memory to browse every item Helel remembers about you. Nothing is hidden — the list you see is the data we have.

Export your data

Want a portable copy? Request an export and we'll send you a machine-readable file of your account information and memories.

Email helel.company@gmail.com from the address on your account with the subject "Export my data."
We verify it's really you (a quick confirmation to your account email).
We send your export as a downloadable file, typically within 30 days and usually much sooner.

Delete specific memories

You don't need us for this. In Settings → Memory, delete any individual item — or clear them all. Deleting a memory also removes the summaries and personalisation derived from it.

Revoke everything

The full reset: disconnect every integration and permanently delete your account and data in one flow.

Disconnect integrations. In Settings → Connections, revoke any services you connected. Access is cut immediately.
Delete your account. Go to Settings → Account → Delete and confirm. This ends your subscription — you won't be charged again.
Everything is erased. Your memories and personal data are removed from active systems, with residual backup copies aging out on a rolling cycle. This step is permanent — export first if you want a copy.

Prefer we handle it? Email us with the subject "Delete my account"and we'll take care of it after verifying your identity.

How fast we respond

In-app actions (deleting memories, disconnecting integrations, deleting your account) — immediate.
Exports and email requests — we confirm within a few business days and complete within 30 days.

Common questions

Do I need to email you to delete a memory?

No. Every memory Helel holds is listed in Settings, and you can delete any of them yourself, instantly. Email is only needed for a full export or if you'd like us to handle something on your behalf.

What happens to data derived from a memory I delete?

It goes too. When you remove a memory, we also remove the summaries and personalisation we built from it — not just the original note.

Will I lose my subscription immediately if I revoke everything?

Deleting your account ends your subscription. You won't be billed again, and access ends once deletion completes. If you only want to stop billing, you can cancel in Settings and keep your account until the end of the period.

Can I get my data back after deletion?

No — deletion is permanent by design. If you'd like a copy first, request an export before you delete.

Questions?

Reach a real person at helel.company@gmail.com. We read every message and aim to reply within a few business days.

Try for Free Manage your data

Export your data

Want a portable copy? Request an export and we'll send you a machine-readable file of your account information and memories.

Email helel.company@gmail.com from the address on your account with the subject "Export my data."

We verify it's really you (a quick confirmation to your account email).

We send your export as a downloadable file, typically within 30 days and usually much sooner.